Solutions to STOP: 0x0000008E Error (STOP 0x8e, Blue Screen Of Death, BSOD)
0x0000008E is a critical error that needs to be fixed as soon as possible if you want to prevent further damage to your system and important files.
If you are not a computer expert use the following first-aid solutions:
(only REAL working solutions, no useless “registry cleaners”!)
Use this if you can enter Windows, at least in Safe Mode:
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If 0x0000008e remains (which is unlikely) or Windows crashes at startup even in Safe Mode, try the solutions suggested below, one by one. The list of steps and software suggested on this page is based on professional recommendations from the computer experts, the Microsoft Company, and reports of users who successfully resolved 0x0000008E. If you are not a computer expert we recommend to start fixing 0x0000008E with the help of specialized software suggested on this page.
When STOP: 0x0000008E Occurs
- You can get STOP: 0x0000008E and the Blue Screen during shutdown or restart.
- STOP: 0x0000008E and BSOD may appear randomly: you get 0x0000008E now and then without an apparent reason. Eventually the error appears more and more often until Windows won’t start at all.
- STOP: 0x0000008E and BSOD may be a response to certain actions performed on your computer: viewing contents of a CD/DVD, starting a game or gaming.
- Sometimes 0x0000008E starts nagging you after RAM of graphic card upgrade, of updating driver for your devices.
- There are cases of STOP: 0x0000008E and BSOD appearance after installation of Windows service packs.
Most Typical Causes of STOP: 0x0000008E
Registry errors, viruses, faulty RAM, hardware failure, problem drivers. That is why we recommend to start with the full scan that includes the registry, viruses, system file damage, driver and system integrity if you can start up at least in Safe Mode and 0x0000008E error appears randomly. If Windows keeps crashing at startup look through the list of solution below.
How to Fix STOP: 0x0000008E Error
STOP: 0x0000008E Solution Step 1:
If you are able to start Windows and STOP: 0x0000008E and BSOD appear randomly, you need to check your system for viruses. If you cannot boot, check the steps below and when you solve the problem come back to scan your computer for viruses.
If along with 0x0000008E you get the 0xC0000005 code (like in the sample below), you are strongly advised to run a scan with the tool suggested on the top of the page. 0xC0000005 points to improper usage of system memory which is typical for many malicious applications. Specifically, one of the instances of 0x0000008E 0xC0000005 error may be caused by a variation of a HaxDoor virus and the typical error message is the following:
STOP: 0x0000008e (0xc0000005, 0x00000120, 0xfd28eaa4, 0x00000000)
HaxDoor virus is a sophisticated one because it creates a hidden process and hides files and registry keys with the help of a driver (usually named Vdmt16.sys or Vdnt32.sys) which it puts on the computer. The bad thing about HaxDoor virus is that it restores all its files even when you delete them. If you are not a PC technician, scan your system with the below tool, which not just cleans out all the registry entries that should not be there, removes viruses and repairs the damage done by a virus (no other tool does!).
If you are a technician, you can try to detect and remove HaxDoor virus manually.
STOP: 0x0000008E Solution Step 2:
0x0000008E and other Windows errors are often caused by the registry problems.
Windows registry if often referred to as a single point of failure (SPOF). This means that everything in your computer is bound to the registry and if the registry fails, the whole system will be disabled. Multiple corrupt registry entries pile up when you delete and install programs, especially when you install new programs over old ones that were not deleted as required. Checking all the registry entries and repairing it manually is possible, but it is time-taking and the risk to damage important registry entries is extremely high. Manual repair is recommended only to computer experts.
We recommend to use the tool suggested above, paticularly if you are not sure what exactly caused the crashing, because it fixes not only the registry but most other causes of error 0x0000008E.
STOP: 0x0000008E Solution Step 3:
Hardware or Driver Issue
Try to remember all the changes on your system before STOP: 0x0000008E and the Blue Screen appeared. Did you upgrade hardware (RAM, graphic card)? Did you install any new devices? Did you update or install 3rd party drivers? Does error message have “nv4_disp.dll STOP: 0x0000008E” string and you have Nvidia video card? If Windows crashes when you try to perform a certain action on a newly installed device, that might be a driver issue. If you use manufacturer’s drivers, update them. If that doesn’t help, inform the vendor. If you are using 3rd party drivers, remove or disable them and try the manufacturer’s drivers.
If Windows crashes at startup, try removing the newly installed hardware and see if that is the cause. There is one universal method that helps to find hardware or driver related causes of blue screen headaches. It is the most effective if your computer crashes and displays STOP: 0x0000008E at startup.
- Remove all recently installed devices and drivers, make your computer configuration as simple as possible.
- Start installing drivers and devices one by one until the error appears again. Often, you may be prompted on the driver’s name in the error message.
Quite often RAM causes the STOP: 0x0000008E problem, so make certain that:
- your new memory is compatible with your motherboard
- your computer allows the memory size you installed
- RAM is properly installed
If all of the above is correct but STOP: 0x0000008E and Blue Screen still appear, test your memory with MemTest86 to check if it is faulty. If so, you’ll need a replacement for your RAM to remove STOP: 0x0000008E and BSOD.
If you are getting STOP: 0x0000008E during startup after installation of a new hard drive, try to start up in Safe Mode to format the drive. Sometimes that resolves the problem.
STOP: 0x0000008E Solution Step 4:
If it’s not memory or other hardware, but you updated or installed new drivers or other programs, you could startup with Last Known Good Configuration option to undo some registry changes (applies only to HKEY_LOCAL_MACHINE\System\CurrentControlSet registry key). Alternatively, advanced users can try System Restore option or Roll Back Driver feature. After that restart you computer and see if that helps. If BSOD goes away STOP: 0x0000008E was most likely caused by new driver installations or changes in system configuration. However, these are the critical methods that can affect more system settings than you want. If you can start up, start with registry repair software and cleaning the registry. This procedure involves only registry changes and the rest of your configuration remains intact. If you didn’t update drivers, try to install the latest releases. Vendors often release new versions of drivers because the previous version had errors in them. In some cases that completely removes 0x0000008E and the blue screen. We recommend to use only the original drivers provided by the vendor.
STOP: 0x0000008E Solution Step 5:
Windows Service Pack
Install all latest Windows service packs, patches and updates. You can use Microsoft Update, a special program that automatically installs important Windows updates or do that manually. Windows service pack update should be effective in the following cases (provided that you know it’s not a hardware issue: you have tested your RAM and tried to remove newly installed hardware and drivers):
- the error message looks like this: STOP: 0x0000008E (0xc0000005, 0……, 0….., 0…..)
- the error message mentions win32k.sys or wdmaud.sys files,
- you’ve been configuring hardware acceleration on your graphics card
STOP: 0x0000008E Solution Step 6:
If you made changes to memory settings in BIOS return to default configuration. Misconfiguring memory settings in BIOS may trigger STOP: 0x0000008E error.
STOP: 0x0000008E Solution Step 7:
Rustock rootkit v 1.2
In rare occasions when the computer keeps crashing and displaying 0x0000008E in Normal mode (but no 0x0000008E in Safe mode) and especially if you remember opening suspicious emails or using social networks before STOP: 0x0000008E appeared, Rustock rootkit v 1.2 can be the cause. Have a look at minidump. If in mentions Rustock rootkit v 1.2 or other rootkits and the path to it’s location, you may try the following to remove it:
- Reboot your system with Windows Recovery Console
- Select R to open Recovery Console.
- Type DISABLE pe386 at the recovery console command prompt
- Type Exit
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STOP: 0x0000008E Solution Step 8:
Damaged Hard Drive
Unfortunately, 0x0000008E and other blue screens can be a sign of hard drive damage.
If you regularly get blue screens, your computer “freezes” and you have to restart it or
the hard drive is not detected at startup, backup all the important data now!
Remember, data is the most precious thing on your computer. Always take care of your data if you face 0x0000008E or other computer troubles and timely fix critical system errors!
STOP: 0x0000008E Solution Step 9:
STOP 0x0000008e in watchdog.sys
STOP 0x0000008e in watchdog.sys frequently occurs when users attempt to watch videos, particularly watching Youtube videos or any other flash videos after updating Adobe Flash Player, using Cyberlink’s PowerDVD, MediaClassic player, XPCE2005. Error code 0x0000008e may also appear after updating, reinstalling or uninstalling an antivirus program (Norton, Kaspersky, Adaware, Spy Hunter A frequent (and not quite agreeable) recommendation is to reinstall the system. However, there are ways around if you don’t want to reinstall and adjust all your programs and do a lot of routine work once again. Read more about 0x0000008e in watchdog.sys
STOP: 0x0000008E in Windows 7 Specific Cases
Fortunately, 0x0000008E is not such a frequent guest with W7 as with previous verisons of Wondows. However,…
- Occasionally, you may be getting error 0x0000008E when you reboot or log in to your Windows 7 account. As a rule, the error message or minidump files point to ataport.sys, a Windows system driver, which may be out of date or be causing trouble in some other way. Additionally, according to tech reports, a rootkit or other malware may be causing that kind or problem. In both the cases, the problem may be fixed by the tool sugested above or you may run a malware scan and uddate the driver manually (search Microsoft KB for the latest versions for your Windows edition)
- STOP: 0x0000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED (sometimes mentioning Win32k.sys, particularly in the dump file) occurs in Windows 7 due to race condition in the Win32k.sys module. Microsoft accepts that this is the issue of their procut and offers a hotfix (Knowledge Base item 2724781).
- STOP: 0x0000008E after clean install of Win 7. Make sure you updated BIOS (if you did so) before installing Windows 7 (this if one of reported cases of the issue). Implementng these things in the right order eliminates the issue. :)
We hope the above suggestions helped you resolve STOP: 0x0000008E.
What if the problem still remains?
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